RBI opens banking ombudsman office in Dehradun

The Reserve Bank of India (RBI) has opened a banking ombudsman office in Dehradun, Uttarakhand. It is the third ombudsman office in North India after Kanpur and Chandigarh. With this, the total numbers of RBI ombudsman offices have increased to 17. The Dehradun Office will have the jurisdiction over the entire Uttarakhand and also the seven districts of western Uttar Pradesh. It was set up considering the significant increase in banking network during the recent past and the vast jurisdiction being covered by the current Office of the Banking Ombudsman, Kanpur. The Banking Ombudsman office receives and considers complaints relating to deficiencies in banking or other services filed by consumers.