Use of Technology is a welcome step towards improving the efficiency of the judicial system, it must be understood that Technology itself comes with a set of challenges that makes justice even more inaccessible. Discuss.

The two years long covid pandemic led to the physical delivery of Justice to come at a standstill. This led the Judiciary to resort to various technology-led solutions.

Use of technology in the judicial system:

  • Virtual Court hearings
  • e-Adalat mission mode
  • Virtual lok Adalat in chhattisgarh
  • Online dispute resolution
  • Online arbitration
  • Online availability of data related to lawyers for Pro-Bono cases
  • Virtual delivery of decree, judgements, guidelines, etc.

The use of Technology improves the judicial system:

  • Online Court hearings reduce the barriers that come with human engagement and biases, e.g caste and class barriers.
  • use of ICT tools helps save resources, both time and cost.
  • Improve accessibility, availability, and affordability of justice delivery.
  • Technology provides a sustainable model of working for the judicial system even in times of pandemics.
  • Online dispute resolution mechanisms like negotiation, conciliation, mediation, and arbitration also open ways for alternative dispute resolution.
  • Lok Adalats for dispute resolution for public services can provide huge scope for working individuals to access justice online.

Challenges that come with the use of technology in the Judicial system:

  • Technology may increase inaccessibility. According to a recent survey conducted by the association for democratic reforms, only 27% of subordinate Courts in India have a functional computer.
  • Accessibility bias is created for the poor and vulnerable, who not only lack awareness but also have social-psychological scepticism towards the use of online modes.
  • Digital illiteracy of public prosecutors, advocates, and lawyers.
  • Indian laws only permit offline notarization, etc.
  • The threat of cybercrime, privacy, and cyber misbehaviour.

While the use of technology can definitely solve the problem of delayed justice, however, its implementation needs to start from a bottom-up approach.


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