Axis Bank has announced to launch of banking services on WhatsApp to enable its retail customers. This new service will allow customers to get information related to their recent transactions, account balance, fixed and recurring deposit details, credit card payments, besides getting their queries answered in real-time.
Key Points
- By using WhatsApp Banking service, customers will be able to chat with Axis Bank for their queries related to their banking transactions and information like ATM or loan centre location, nearest branch, and can apply for various banking products as well.
- Customers can also block their credit or debit cards using the secure end-to-end encrypted messaging channel.
- This initiative is in line with the Bank’s Dil Se Open philosophy, to build sharper customer focus and greater convenience through constant innovation.
- EVP and Head Digital Banking of Axis Bank, Sameer Shetty said our objective is to re-define the role we can play in the life of our customers, by elevating digital banking to new domains of customer engagement. This technology will not only enhance customer experience but also provide a seamless and personalized experience to all our customers, as well as non-customers.
How to start Axis Bank banking services on WhatsApp
To get started with WhatsApp Banking, customers simply need to send ‘Hi’ to 7036165000 on WhatsApp.
Axis Bank WhatsApp Banking is available 24×7, including holidays, and the service will be available for both customers and non-customers of the bank. It is completely safe, as it works on a secure end-to-end encrypted messaging channel.
Last Modified: February 11, 2024