The Lieutenant Governor of Delhi has given his approval to the draft of the Delhi Grievance Redressal Rules, 2017. These rules are specifically designed to handle grievances concerning the Targeted Public Distribution System (TPDS) and Fair Price Shops (FPS) in Delhi.
Delays in Establishing the Mechanism
Officials from the L-G House have revealed that the file for establishing the State Food Commission and the Grievance Redressal Mechanism was initially moved in September 2017 and approved by the then L-G. However, it was later recalled by the Delhi government. Now, the file has been resubmitted after the Centre expressed its inability to provide Central Assistance if these rules and bodies were not put in place by June 30. This delay of nearly six years highlights the ineffective approach of the government towards fulfilling its obligations.
Empowering the Poor through Grievance Redressal
The draft Delhi Grievance Redressal Rules serve as an important mechanism to address the grievances faced by the economically weaker sections of society. These rules aim to tackle issues such as non-opening of fair price shops, non-availability of food grains, and overcharging. By ensuring the effective functioning of the public distribution system, these rules play a vital role in empowering the poor and ensuring their access to essential commodities.
Role of Grievance Redressal in TPDS and FPS
The State Food Commission and the Grievance Redressal Mechanism play a crucial role in addressing grievances related to the TPDS and FPS. Prompt redressal of issues such as non-opening of Fair Price Shops, non-issuance of Specified Food Article (SFA), weight discrepancy of SFAs, and overcharging for ration is essential. These mechanisms provide a platform for citizens to voice their concerns and seek timely resolutions.
Importance of Grievance Redressal and State Food Commission
Grievance redressal is a fundamental aspect of any welfare system, and the absence of a mechanism to address the concerns of the beneficiaries undermines the purpose of the TPDS. Establishing a Grievance Redressal Mechanism ensures transparency, accountability, and timely resolution of issues faced by the citizens. Additionally, the State Food Commission is responsible for monitoring and evaluating the implementation of food security laws, ensuring the proper functioning of the TPDS, and providing a platform for grievance redressal.
Rectifying the Delay and Ensuring Effective Functioning
The government must prioritize the establishment of these mechanisms and rectify the long-standing delay. By doing so, they can fulfill their obligations and guarantee a transparent and accountable system that caters to the needs of the people. Timely grievance redressal and the proper functioning of the TPDS and FPS are crucial in ensuring that the economically weaker sections of society receive the benefits they are entitled to.