Consumer protection refers to laws and regulations that safeguard buyers. It ensures fair trade practices and promotes transparency. Consumers have rights against unfair practices and defective products. In India, the Consumer Protection Act of 2019 strengthens these rights. It establishes consumer forums for dispute resolution. Awareness campaigns educate the public about their rights. Effective consumer protection fosters trust in the marketplace.
The Telecom Regulatory Authority of India (TRAI) has introduced new traceability guidelines, effective from December 1, 2024. These guidelines aim to protect consumers from spam and fraudulent messages....
The Department of Consumer Affairs (DoCA) has intensified its efforts to address the increasing consumer grievances effectively. The National Consumer Helpline (NCH) has launched an expanded convergence programme,...
The introduction of new guidelines by the Central Consumer Protection Authority (CCPA) marks an important shift in how environmental claims can be made in advertising. As of late...
In early 2024, Meta Platforms, the parent company of Facebook and Instagram, faced legal challenges as courts began to scrutinise its practices regarding user engagement, particularly concerning young...
Consumer forums in India are established to protect consumer rights. They provide a platform for resolving disputes between consumers and service providers. The framework is governed by the...
