The Telecommunications Regulatory Authority of India (TRAI) has recently implemented the TRAI Repealing Regulations, 2023. The new regulations are a crucial step in modernizing and updating the outdated Regulation on quality of service of dial-up and leased line internet access services dated back to 2001. This article examines the implications of these recent changes, their impact, and how they reflect the evolving nature of the telecom sector in India.
Understanding Dial-Up and Leased Line Internet Access Services
Dial-up internet access uses a public switched telephone network (PSTN) connection through a telephone line to connect to an Internet Service Provider (ISP). It is a cost-friendly means of accessing the Internet despite its slow connection speed. Leased line internet access, on the other hand, is a dedicated data circuit with guaranteed bandwidth providing symmetric upload and download speeds. It’s primarily used by businesses and organizations that need reliable and high-performance internet connectivity.
Obsolete Regulation of Dial-Up and Leased Line Internet Access Services
The 2001 Regulation on quality of service of dial-up and leased line internet access service set standards for the quality of internet services provided by Basic Service Operators and ISPs in India. With the evolution of telecommunication networks and the proliferation of higher-speed broadband services, this regulation has become outdated. The new regulation aims to remove unnecessary regulatory burdens, allowing service providers to focus on delivering improved services and enhancing customer experience.
Challenges Currently Impacting the Telecom Sector in India
The telecom sector in India is facing multiple challenges. Increased competition, low tariffs, and high debt burdens have led to financial stress, with several telecom companies having to declare bankruptcy or merge with other players to survive. There is a noticeable disparity in the number of telecom subscribers between urban and rural areas. Additionally, issues with Over-the-Top Platforms (OTT) and the mismanagement of e-waste have contributed to the problems plaguing the sector.
Emerging Solutions: The Path Forward
AI-enabled network management, mobile telecom infrastructure units, and streamlined regulatory processes are among the potential solutions being considered to help overcome these challenges.
Role and Function of the Telecom Regulatory Authority of India (TRAI)
Established on February 20th, 1997 through the TRAI Act, TRAI is responsible for regulating telecom services in India. Its functions include advising the government on policy matters and licensing issues, tariff fixation, and ensuring quality of service. The TRAI Act was amended in 2000 to establish a Telecommunications Dispute Settlement and Appellate Tribunal (TDSAT) to oversee adjudicatory and disputes functions.
Previous Year Question from UPSC Civil Services Examination
A question from the 2018 UPSC Civil Services examination asked about the objectives of the Government of India’s “Digital India” plan. The correct answer indicated that the plan aims to connect many villages to the Internet and provide Wi-Fi in schools, public places, and major tourist centers.
