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IRDAI’s AI Working Group for the Insurance Sector

IRDAI’s AI Working Group for the Insurance Sector

On 17 June 2026 IRDAI constituted a seven‑member Working Group on Artificial Intelligence (WG‑AI) for the insurance sector.

Composition and Mandate

  • Membership: Seven members; chaired by Sandeep K. Shukla (IIIT Hyderabad); member‑convener Deepak Gaikwad (IRDAI CISO); includes officials/experts from CERT‑In, Reserve Bank Information Technology (ReBIT), SBI Life, Star Health and ICICI Lombard.
  • Primary mandate: prepare governance frameworks, best practices, safeguards and an AI audit framework for insurance use cases.
  • Delivery timeline: submit recommendations within three months to the Member (F&I) of IRDAI.

Scope of Examination

  • Use cases: claims processing, fraud detection and prevention, underwriting, pricing and customer interactions.
  • Risk and safeguards: ethical use, transparency, explainability, data protection and AI‑related cyber risks.
  • Regulatory review: study global supervisory approaches and adaptations for India’s insurance ecosystem.

Regulatory Context

  • Preceding guidance: follows IRDAI’s April 2026 revised information and cybersecurity guidelines addressing evolving AI‑driven cyber threats.
  • Cross‑regulatory inputs: inclusion of CERT‑In and ReBIT indicates coordination with national cyber and financial IT authorities.

Technical & Audit Focus

  • AI audit elements: model governance, dataset provenance, performance metrics, bias testing, logging and traceability for explainability.
  • Model classification: differentiates predictive models (underwriting/pricing) from generative and decision‑support systems (customer service, claim adjudication).

IASPOINT Booster Facts

  • IRDAI: statutory regulator under the Insurance Regulatory and Development Authority Act, 1999.
  • Relevant frameworks: EU AI Act (risk‑based) and IAIS deliberations serve as international comparators for insurance AI governance.
  • Data law linkage: sectoral data obligations operate alongside the IT Act 2000 and pending personal data legislation.
Last Modified: June 19, 2026

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