Elder Line is an pan-India toll free helpline that provides senior citizens free information and guidance on pension issues, legal problems and emotional support. It even helps senior citizens free themselves from abuse and homelessness. This initiative is significant as India is expected to have nearly 20 per cent elderly population by 2050.
Till date, 17 states have opened the Elder Line for their respective jurisdictions. The helpline received around 2 lakh calls in last four months alone and over 30,000 seniors have already been serviced. Most of these calls concerned vaccine-related queries and pension.