The Western and Central Railways have taken a giant stride towards digitization and streamlining operations by introducing the Biometric Token System (BTS). This revolutionary system aims to organize the process of boarding unreserved coaches, also known as general compartments. The BTS sheds light on the importance of technology in improving railway operations and enhancing passenger experience.
Understanding the Biometric Token System
The Biometric Token System (BTS) is an innovative technology-driven initiative that ensures a fair and systematic method for passengers traveling in general compartments, where seat reservations are not applicable. The tickets, termed “tokens,” are issued approximately three hours prior to the train’s set departure time.
These tokens operate on a first-come, first-served basis and carry serial numbers that determine the order of passenger boarding. They are given out after obtaining each passenger’s biometric data.
Procedure and Usage of Biometric Information
To receive this token, passengers with valid tickets must place their fingers on a scanner. The machine then reads and records their unique biometric data, after which a token carrying a serial number corresponding to their biometric information is issued.
The captured biometric data is stored locally by the railway authorities – strictly for a period of one year. They may then use this data to understand crowd patterns and calculate the number of individuals per train. The system serves as a preventive measure against ticket black marketing.
Moreover, in the unfortunate event of a mishap, the authorities will be able to access the details of the passengers onboard
Impact of the Biometric Token System
| Benefits | Description |
|---|---|
| Fair Boarding System | The serial number on the tokens ensure passengers board in an orderly manner, based on a first-come, first-served principle. |
| Prevention of Black Marketing | The use of biometric data prevents the black marketing of unreserved tickets. |
| Data for Analysis | The stored biometric information can be used to track passenger usage and patterns. |
| Passenger Safety | In case of an accident, the railway authorities will have immediate access to passengers’ details. |
Better Crowd Management with BTS
The primary advantage of the Biometric Token System lies in its ability to transform chaotic crowds into well-managed, disciplined groups. By stipulating a boarding order, the system negates the common rush and disarray associated with boarding unreserved coaches. This not only makes the process more efficient but also significantly enhances the overall passenger experience.
