Recently, the Ministry of Electronics and Information Technology (MeitY) in a statement said that the Insurance Regulatory Authority of India (IRDAI) has advised all insurance companies for issuing digital insurance policies via DigiLocker.
Key Points
- IRDAI has advised all insurers to enable their IT systems to interact with the DigLocker facility to enable policyholders to use DigiLocker for preserving all their policy documents.
- This advisory has been released to promote the adoption of DigiLocker in the insurance sector.
- Insurers are advised to inform their retail policyholders about DigiLocker, and how to use it.
- Insurers should enable the process by which policyholders can place their policies in the DigiLocker. The DigiLocker team in National e-Governance Division (NeGD) under MeitY will provide all required logistic support and technical guidance for facilitating the adoption of DigiLocker.
DigiLocker
DigiLocker is an initiative under the Digital India programme of the Ministry of Electronics and Information Technology. Digilocker aims to minimize or eliminate the use of physical documents.
In the insurance sector, DigiLocker will eliminate customer complaints relating to non-delivery of policy copy, enable faster claims processing and settlement, improve the turnaround time of insurance services, reduction in disputes, improvement in customer contactability, reduction in fraud, drive the reduction in costs, etc.
